Shipping Policies
Applies to all orders placed at www.coollinenshop.com
1. Fulfillment Location
All domestic and international orders are processed exclusively from:
This single-location operation ensures consistent handling for every order.
2. Handling Window
Your order enters our handling queue immediately after payment confirmation. The 48 hours window covers picking, packing, inspection, and documentation preparation.
What happens during handling:
- Inventory verification
- Packaging material selection
- Order accuracy review
- Label generation and application
3. Carrier Transit
Once your package leaves our facility, carriers provide an estimated delivery window of 3-5 businessday. This timeframe represents standard network transit excluding unusual delays.
The transit clock begins when the carrier scans your package at our dock, not when the order is placed.
4. Timeline Breakdown
Important: These are sequential phases. The transit estimate does not include handling time.
5. Variables & Exceptions
The following factors may affect either processing or transit times:
6. Policy Inquiries
For clarification on any shipping policy, timeline questions, or delivery exceptions: